Category: Salesforce

Flow for Developers

Rivers, and paddling them in a canoe, can teach you important lessons about going with the flow. You’re never going to successfully paddle upstream against the Yukon (trust me – I’ve been there). Poor communication with a tandem canoe partner can make you both end up swimming. If you get pinned sideways, you must lean in to the obstacle.

The most important lesson, though, is the first one: Go with the flow. Let the river guide you. Work together to get the boat where it needs to be. All that power, blended with a bit of control, can have beautiful results.

Continue reading “Flow for Developers”

Performing a Salesforce data export

As of August 2020, Salesforce no longer offers the data recovery solution it once provided. Although this solution was costly and not ideal, it does mean that if you do not have backup processes in place, you no longer have this last resort. As a result, it means you could suffer a data loss that you can’t recover from.

Continue reading “Performing a Salesforce data export”

4 Signs you should be considering CRM Analytics (Einstein Analytics)

One of the most frequently asked questions I get when talking about CRM Analytics (Einstein Analytics) is, “Why should I pay for additional licences when I already have standard Salesforce reports and dashboards?”

This post is here to help you understand if you should invest in CRM Analytics by looking at four common requests that standard Salesforce reporting can’t handle.

Continue reading “4 Signs you should be considering CRM Analytics (Einstein Analytics)”

Summer’20 Einstein Analytics Release Highlights

We are not far off the Salesforce Summer’20 release (currently scheduled for mid-July). Although the core Salesforce platform features usually grab the headlines, it is another big release for Einstein Analytics.

So what features do we have coming very soon (already in sandboxes)?

Continue reading “Summer’20 Einstein Analytics Release Highlights”