Experience Cloud Communities

Collaborate with your customers, partners or employees anytime, anywhere by building a Community directly in Salesforce.

Open up your Salesforce data to build better relationships with the people who matter most to your business.

Connect with your audience

Experience Cloud allows you to build a fully customised and branded portal, connecting your Salesforce data with your customers, partners or employees.

Provide better customer service

Boost employee engagement

Accelerate your partner sales

Collaborate anywhere, any time

Infuse data from any system

Build and manage all in one place

A Community to suit you

Community Cloud is full of innovative technology and rich features to make it simpler than ever to create a fully customised portal, which becomes an extension of your brand. With our help, you can get it set up quickly and measure the success of your community with built-in dashboards and reporting tools.

Customer Community

Encourage long-term loyalty and engage with customers transparently through self-service experiences, easy access to customer support and detailed engagement analytics.

Partner Community

Grow your sales channels by giving partners, resellers or distributors an easy way to log deals. Track partner performance to boost engagement and brand alignment.

Employee Community

Create a collaborative space for your employees to share knowledge, engage with your brand and access all the important information they need in one place.

There are lots of skilled companies in the Salesforce ecosystem but Nebula are particularly good at working with communities. We asked Nebula to help bring the brand to life - Nebula showed us with the work that they'd done that they could actually deliver it, delivered it incredibly efficiently, under budget and it’s been a tremendous success for us as a platform.

Working with Nebula has been transformational for our business - in order for us to deliver what we needed to deliver, having a partner that would challenge us, work with us, that has a desire to drive business change and do that at quick pace but also make us think when we need to think differently was really important and that relationship in terms of how we work collaboratively, how we problem solve, how we project manage, how we deal with day-to-day has worked really well for our organisation. There's a real sense of trust, there’s a real sense of partnership, there’s really healthy challenge and if that's what you want from a partnership then I would recommend that you choose Nebula.

I’d really recommend anybody who is thinking about doing a project like ours to use Nebula - it's a combination of trust and delivery and those two things are really bookended by the trouble that Nebula took to understand us and understand the user case - and that’s incredibly important. When you’re in this world it’s all about the subtleties and the delivery and Nebula were fantastic in that and I would think that anybody thinking of doing this will find a very quick shortcut to doing it rather than trying to do it all themselves and it will lead to an ongoing and very satisfactory, mutually beneficial relationship.

The Nebula difference

First and foremost, we are proven business professionals. We adapt our approach to meet your needs, taking the time to find out exactly what you are trying to achieve, and making sure you get there. Our in-depth knowledge of the full range of tools available on the Salesforce platform sets us apart. That means you can be certain that your Communities set up will fully integrate with Salesforce Sales Cloud – ensuring you have all you need to find, win and keep customers.

Get in touch

Nebula has the technical expertise plus proven experience to help you to succeed with Salesforce Communities, from implementation through to advanced support. To find out how we can help you, get in touch with our team of experts now.