Privacy Policy

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How we may collect your data

We may ask you to voluntarily provide information about you personally and your business when delivering our services through a combination of online and offline channels. We may also collect data from customer and potential customers through emails, online webforms, telephone/conference calls and physical meetings. We use cookies and similar technologies to collect information about your visit to website and engagement with other online assets such as emails (see ‘how we use cookies’).

How we use your personal information

We respect your privacy. Nebula Consulting will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Nebula Consulting is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

  • To carry out our contract with you
  • To provide you with customer support
  • To monitor and improve our services and to personalise our website for you
  • To provide you with our industry insight and thought leadership content
  • To keep you informed of any products, services or offers you may be interested in
  • For internal research purposes, general website administration and demographic analysis of our customers

Will Nebula Consulting share my personal data with anyone else?

We will not pass your personal data on to third-parties for their own promotional purposes. We may share your information with trusted third-parties of Nebula Consulting to deliver and promote our services. Any third parties that we may share your data with are obliged to keep your data secure, use it only for the intended purpose, and dispose of the information in line with Nebula Consulting’s procedures.

View a list of Nebula Consulting’s sub processors here.

Under what circumstances will Nebula Consulting contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

How long will Nebula Consulting hold my personal data?

We will keep your personal information only for as long as is necessary for the purposes outlined in this privacy policy. In relation to contracts with our customers we will keep full records in respect of a contract for as long as the contract is in force and for at least 6 years after the contract ceases to exist, in line with the Limitation Act 1980.

How we use cookies

Our website may use cookies to store information about your site usage. A cookie is a small text file that is sent to your browser from a web server and then stored on your hard drive. Cookies enable us to recognise your computer and record information from your visits to the site, such as your preferred settings. This saves you having to re-enter the same data each time you use the site and allows us to provide you with a more customised experience.

We may also use cookies and analytical software to collect anonymous data for internal research purposes including without limitation:

  • To monitor site usage
  • To keep an audit trail
  • To understand visitors browsing habits
  • To analyse trends and demographic statistics
  • To compile statistical reports

Most internet browsers accept cookies by default. You can, however, change your browser settings to reject cookies if you would prefer not to receive them. If you chose not to receive our cookies you will not be able to receive any personalised features and you may not be able to benefit from all our services.

Google Analytics Cookies

Nebula Consulting Ltd uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. For more information on Google’s privacy policy, click here.

Pardot Cookies

Nebula Consulting Ltd uses a Marketing Automation application called Pardot to analyze how visitors use the Site. It uses javascript and cookies to identify Site visitors, analyze email campaigns and track Site forms. Visitor tracking information may also be shared with other Pardot customers. For more information on Pardot cookies, click here.

Can I find out the personal data that Nebula Consulting holds about me?

Nebula Consulting, at your request, can confirm what information we hold about you and how it is processed. If we do hold personal data about you, you can request the following information by contacting dpo@nebulaconsulting.co.uk:

  • Identity and contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
    Contact details of the GDPR Owner
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Nebula Consulting or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

Nebula Consulting accepts the following forms of ID when information on your personal data is requested:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility Bill from last 3 months