Category: Salesforce

Get More Out of Your Leads with These Best Practices

A Lead’s journey through the Sales Cycle 

So why use Leads? Creating Leads is an excellent feature of Salesforce for one specific reason: it prevents bad data from entering your system and clogging up your accounts and contacts. Furthermore, Leads make reporting easier, so you can better assess the effectiveness of your marketing campaigns.

Continue reading “Get More Out of Your Leads with These Best Practices”

Are you ready to migrate to flow?

In the summer of 2020, Salesforce announced that Flow was the future and started putting more resources behind the development of the tool. While they also stopped the future development of other tools. Then, a year later, Salesforce announced its plans to retire Workflow Rules and Process Builder starting in Winter’22 (October 2022).

Continue reading “Are you ready to migrate to flow?”

Product Bundles: A Sprinkle of This and a Dash of That

Regardless of the number of products your company has to offer, generating accurate Quotes is still a big challenge for many organisations, even today. Your sales team quite often has to make sense of your product library and there is a real possibility that they will select products that simply can’t be sold together. 

Thankfully, Salesforce CPQ enables you to streamline your sales process and makes it easy for your sales team to select pre-made product bundles.

Continue reading “Product Bundles: A Sprinkle of This and a Dash of That”

In-App Guidance Part 1: An Introduction

What is In-App Guidance?

In-App Guidance is a Salesforce Lightning Experience feature that allows you to add prompts & walkthroughs to your app. These small pop-up windows can contain anything from helpful tips and tricks, video tutorials, links to articles, company news, and more; which can save time, increase productivity and empower users.

Continue reading “In-App Guidance Part 1: An Introduction”

How Do I Renew an Expiring Salesforce Certificate?

“Error: Certificates in your Salesforce org will expire soon”. Have you received this email and not sure what it means? Likewise, wondering what will happen if you do nothing? Or, have you simply seen it as spam and consequently forgotten about it. Or ignored it for too long and as a result something has stopped working?

Continue reading “How Do I Renew an Expiring Salesforce Certificate?”

Improve your data quality by activating the Country/State Picklist

When implementing Salesforce, the Country/State picklist is a feature most people would expect to automatically be configured. However, this is not the case. Salesforce likes to give you the option. So you can switch from a free text field to a standardised list of values. Improve data quality by activating the Country/State picklist. Keep reading to find out how.

Continue reading “Improve your data quality by activating the Country/State Picklist”