Author: Lauren Madley

Do you ever think that learning a new skill or product can take a lifetime? In the Salesforce Ecosystem the...

Knowing the difference between a button and a link is a fundamental skill that can make or break a user's...

As part of our UX Guidelines series we’re going to take a deep dive into the different types of assets...

With all the new changes, upcoming features and new products it can sometimes get a little confusing or overwhelming. So...

Many of us have been eagerly awaiting the option to copy assets across Business Units, and the Summer 2023 release...

An Engagement Studio program is a powerful tool that can help automate your marketing in Account Engagement. These programs can...

Firstly, what is ‘lead source’?  Let's start by defining what a ‘lead source’ actually is and why we use it....

First things first, when we’re talking about a queue in Account Engagement - what do we actually mean?  (more…)

After many years of confusion around Account Engagement and Salesforce campaigns working independently, Salesforce has combined the two via Connected...