Customer Success Story
Migrating to the Next Generation of Quoting
Sonardyne’s underutilised Salesforce CPQ caused manual work and external reliance. Nebula’s phased migration to RCA delivered 70+ quotes in week one, a self-sufficient admin team, and a foundation for future contract lifecycle management.
Industry
Manufacturing
Users
110
Salesforce Products
- Revenue Cloud
- Sales Cloud
Sonardyne & Nebula
Sonardyne is a UK-based global leader in marine technology, specialising in the design, engineering, and manufacture of innovative solutions for the offshore energy, maritime defence, and ocean science sectors. With decades of expertise, Sonardyne’s technologies are trusted worldwide to deliver precise underwater positioning, navigation, and communication.
The Challenge
- CPQ was in use but not fully leveraged, limiting the value realised from the platform.
- Many key processes, particularly contract management, remained manual, creating inefficiencies and increasing the risk of errors, highlighting the need for CLM.
- Dependence on external support for CPQ changes reduced agility and made it difficult for the internal team to adapt the system as business needs evolved quickly.
The Solution
- Migrated from Salesforce CPQ to RCA using a phased approach, maintaining existing functionality while building a foundation for future enhancements.
- Delivered RCA training and a configurable solution, empowering the internal team to manage and evolve the system with less reliance on external support.
The Impact
- The move to RCA has positioned the business for long-term success, providing a platform that can easily support future capabilities such as CLM.
- Adoption was strong from day one, with over 70 quotes created in the first week, demonstrating high user confidence in the new system.
- The admin team can now self-configure and manage RCA, giving them greater control, flexibility, and the ability to respond quickly to evolving business needs.
We engage Nebula to help us scale our sales operations using Salesforce. Their deep understanding of our business and ability to translate complex requirements into practical, effective Salesforce solutions sets them apart. The team demonstrate strong expertise in Sales Cloud and partnered closely with us throughout multiple projects, including custom builds. Their approach is structured, transparent, and focused on measurable outcomes. As a result, we’ve seen improved user adoption and increased operational efficiency across our sales team. Nebula was proactive in identifying opportunities for optimisation and clearly communicated recommendations
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Irongate House,
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London EC3A 7LP
