Customer Success Story
From Spreadsheets to Salesforce: A Smarter Way to Sell
Truline swapped spreadsheets for a centralised Salesforce Sales Cloud. Nebula's custom integrations eliminated double-entry, delivering 200+ opportunities in the first fortnight and empowering the trained team to manage their own reporting.
Users
26
Salesforce Products
- Sales Cloud
Truline & Nebula
Truline Systems, part of the SAS International group, is a British manufacturer of high quality fire rated products, partitioning, glass and timber doors backed up by independent fire and acoustic certification.
The Challenge
- Heavy reliance on offline spreadsheets requiring extensive manual updates.
- Spreadsheets were frequently outdated, leading to inaccuracies and delays.
- Data was spread across multiple sources rather than being centralised.
- Team productivity was impacted due to time spent searching for the right information.
The Solution
- Implemented Sales Cloud with a simplified, mostly out-of-the-box sales process.
- Enabled end-to-end Opportunity tracking to support accurate reporting and performance metrics.
- Developed a custom integration between Salesforce and an external system to automatically sync customer information to eliminate the need for double entry.
The Impact
- All users were successfully trained and onboarded ahead of go-live, enabling immediate adoption of Salesforce.
- Over 200 opportunities were created within the first 2 weeks of launch.
- The customer was equipped to build their own Reports from day one, ensuring they could access key metrics without reliance on external support.
Excellent Team and extremely knowledgeable, very helpful and receptive. Responded to queries/issues very efficiently and were always willing to go over things if they were not fully understood the first time round. I would definitely recommend them and look forward to working with them on the next Phase.
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The Space Aldgate,
Irongate House,
22-30 Dukes Place,
London EC3A 7LP
Irongate House,
22-30 Dukes Place,
London EC3A 7LP
