Customer Success Story
Transforming Estimates for a Global Manufacturer
SAS International is a leading British manufacturer of quality metal ceilings and bespoke architectural metalwork. Installed in large-scale projects such as Elizabeth Line, Heathrow Airport, Bloomberg and Westfield Stratford.
Industry
Manufacturing
Salesforce Products
Sales Cloud
Account Engagement
Revenue Cloud
Agentforce
“
Not only was the project within budget, it completed ahead of schedule and initial adoption has been positive. Within a week of going live, quotes were being issued more accurately and at the same level of efficiency as prior to the launch. This is testament to the Nebula & SAS International teams’ collaboration and preparation.
The Challenge
- Quotes were taking too long to issue, resulting in limited capacity and inefficiency.
- Users were required to configure prices and enter values in multiple places, leading to inaccuracies.
- With limited visibility of quotes, forecasting was inaccurate leading to downstream inefficiency.
The Solution
- Implementation of CPQ for all global estimating teams to replace offline pricing calculator spreadsheets.
- Custom Quote export to simplify import to ERP and reduce the need for any double-entry.
- Development of custom configurator interface to accommodate complex pricing bundles and improve user experience.
The Impact
- 22% efficiency gain for estimating team in the first 4 months; expected to grow to 50% in the next 12 months.
- Time to produce a simple quote has reduced by 90% from 20 minutes to 2 minutes, so team can focus on more complex, high-value quotes.
- Average quote output per week has increased by 40% with a reduced headcount.
Migrating to the Next Generation of Quoting
Empowering Service Teams with Agentforce
Empowering Self-Service Data Importation
Simplifying Revenue Tracking with Salesforce CPQ
Targeted Sales Enablement for Users
Laying the Right Foundations
From Spreadsheets to Salesforce: A Smarter Way to Sell
Account Engagement – Friend not Foe
Creating a seamless membership experience
The Space Aldgate,
Irongate House,
22-30 Dukes Place,
London EC3A 7LP
Irongate House,
22-30 Dukes Place,
London EC3A 7LP
