Everyone in the Salesforce ecosystem is talking about Agentforce. While many are excited about the promises of becoming an 'Agentic Enterprise,' there is often confusion…
Sonardyne’s underutilised Salesforce CPQ caused manual work and external reliance. Nebula’s phased migration to RCA delivered 70+ quotes in week one, a self-sufficient admin team, and a foundation for future contract lifecycle management.
If you use Salesforce to communicate with your customers, you’ve likely noticed a push toward higher security standards. Salesforce is implementing a major change regarding…
Scattered information slowed Sonardyne's case resolutions and onboarding. Nebula's Agentforce Service Agent unified knowledge retrieval, delivering streamlined onboarding, faster resolutions, and a productive team with instant data access.
A new setting has appeared in Salesforce, Opt Out of Customer Data Access, and it’s caused a bit of panic and confusion within the community.…
We hear the announcements and on repeat about how the Agentic Era is here to transform the B2B and B2C landscapes. These changes will enable…
With the arrival of Agentforce, the game has changed. We are moving away from simple chatbots and toward autonomous agents that can actually do work.…
Conditional completion actions and completion actions, while powerful, can quickly consume the available limits on your forms and form handlers. If you’ve been creating and managing…
If you would like to modernise your forms, provide a slicker user experience, and match contemporary web design, follow our mini guide that helps you…
The Spring ’26 release is here, and it represents a major leap forward for the "Agentic Enterprise." This release moves beyond simple data visualisation into…