Avoid These 6 Email Marketing Mistakes to Maximise Long Term Success

In today's digital era, email marketing remains a powerful tool for businesses to connect with their audience, drive engagement, and...

Boosting Form Security: The Vital Role of Visible reCAPTCHA in Marketing Forms

As we know, having a form on your site or landing page is an effective way of obtaining information from...

Custom Email Preference Centre – What is it?

An Email Preference Centre is a place where your known prospects can subscribe (or unsubscribe) to the types of communications...

Put Mobile First in your Email Marketing

Emails make up the core of any marketing automation platform, and Account Engagement is no exception. Whether you are sending...

Using Queues in Account Engagement

First things first, when we’re talking about a queue in Account Engagement - what do we actually mean?  (more…)

Building Forms with Multiple Dependencies

In Account Engagement, dependent fields allow you to establish a parent-child relationship between the different form fields. By dynamically presenting...

Stop Talking about Data Hygiene and Start Taking Action!

One of the most common phrases I hear when speaking with customers is “We just need to sort our data...

Qualifying Existing Contacts from Account Engagement

When designing a lead lifecycle, organisations will typically focus on the journey for a net new lead. Salesforce and Account...

Marketing GPT – What’s it all about?

So there we have it - the future of AI has arrived at Salesforce. Following the swift rollout of Sales...