Category: Salesforce

Salesforce Foundations: Free Marketing and Commerce for Every Customer

Salesforce are giving the new Marketing and Commerce capability to every Enterprise Sales and Service customer for free. No, really! This isn’t just clickbait. Building on the Free Data Cloud initiative, announced at Dreamforce 2023, Salesforce customers can now access more of the new features on the core platform at no additional cost. Let’s take a look at what’s included with Salesforce Foundations and why this is important for the future of the platform.

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Unlocking the Power of Salesforce CRM Analytics with In-Product Documentation

While standard reports and dashboards provide a fundamental overview, Salesforce CRM Analytics elevates data analysis by offering advanced capabilities in predictive forecasting and a heightened focus on understanding customer behaviour. Users can delve into intricate patterns, optimize sales strategies, and forecast future trends, providing a more comprehensive view of business performance. Continue reading “Unlocking the Power of Salesforce CRM Analytics with In-Product Documentation”

Unveiling the Power of Muting Permission Sets in Salesforce

Have you ever needed to temporarily restrict access to a group of users, but you were concerned with how complex and time-dependent this activity would be? Muting Permission Sets in Salesforce is a feature that allows administrators to temporarily turn off specific permissions granted by a permission set for certain users.  Continue reading “Unveiling the Power of Muting Permission Sets in Salesforce”