Author: James Campbell

‘Salesforce Einstein’ is one step closer to truely automated marketing

The majority of marketing teams do not spend enough time analysing data whether it be reporting on campaign performance, scoring leads or building customer personas. Salesforce’s new AI tool aims to utilise machine learning to do all that for you. Can’t wait to see it in action! Continue reading “‘Salesforce Einstein’ is one step closer to truely automated marketing”

Importing Data into Salesforce – Tips & Tricks

This blog post is relevant to anyone importing data into Salesforce from those uploading a list of new leads, to those carrying out a full system migration. It’s not a ‘how to guide’, more of discussion around things that often catch people out and how to avoid them. Continue reading “Importing Data into Salesforce – Tips & Tricks”

8 Ways to Improve Salesforce User Adoption

All organisations that use Salesforce should have a strategy to continuously improve and encourage user adoption. Some large organisations not only have a strategy for this, but they even have employees solely dedicated to the cause (salesforce.com being one). Here are a few things you can do to positively impact Salesforce user adoption within your organisation… Continue reading “8 Ways to Improve Salesforce User Adoption”