Category: Marketing

Top 10 risks of not using a CRM system in your small business

Often, the case for a CRM is made in terms of the benefits it will bring to your business. Realistically it’s now more of a hygiene factor than ever before, no longer a “nice to have”. Companies of all shapes and sizes are using CRM to improve efficiency, target customers more effectively and ultimately close more revenue. Continue reading “Top 10 risks of not using a CRM system in your small business”

No more excuses! How to solve the most common excuses for not using Marketing Automation

Reading these three solutions to the most common excuses for not using marketing automation, my first thought was that someone had recorded one of my meetings! I have heard all the excuses for not using marketing automation over the years and they are all just that… excuses. Continue reading “No more excuses! How to solve the most common excuses for not using Marketing Automation”

‘Salesforce Einstein’ is one step closer to truely automated marketing

The majority of marketing teams do not spend enough time analysing data whether it be reporting on campaign performance, scoring leads or building customer personas. Salesforce’s new AI tool aims to utilise machine learning to do all that for you. Can’t wait to see it in action! Continue reading “‘Salesforce Einstein’ is one step closer to truely automated marketing”

Predicting the unknown with AI

In the world of marketing automation, we’re striving to send the right message, to the right people at the right time to increase engagement with our brands. But can we take that a step further with Artificial Intelligence through increased targeting and personalisation, automating real-contact with customers or predicting what consumers want before they even know! Continue reading “Predicting the unknown with AI”

Improving the Marketing and Sales Relationship is Not a New Challenge

This great HBR article from 1989 highlights that automating marketing and sales processes to improve the relationship and productivity is by no means a new concept. Successful businesses have been trying to improve efficiency and process management between these two key departments for decades! Continue reading “Improving the Marketing and Sales Relationship is Not a New Challenge”