Category: Artificial Intelligence

Supercharge Your Sales Team with Agentforce SDR Agents

Are you looking for ways to boost your sales pipeline and free up your sales representatives’ time? Imagine having a virtual assistant that works around the clock to engage potential customers and qualify leads. That’s precisely what Agentforce SDR (Sales Development Representative) Agents can do for your business.

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The Power of Prompt Builder in Agentforce

In today’s fast-evolving AI revolution, Agentforce and Prompt Builder are redefining how businesses move beyond basic automation to intelligent, action-driven and conversational solutions. Agentforce and Prompt Builder enable Salesforce users to create a dynamic, responsive workspace that drives sales, improves customer service and enhances overall efficiency.

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Building trust in your AI Agent with Testing Center for Agentforce

Imagine having a team of digital employees working for your business, handling customer queries, processing orders, and more. That’s the promise of Agentforce, but like any new employee, these AI Agents need training and testing to ensure they perform their roles accurately and reliably. This is where the Agentforce Testing Center comes in.

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Why the Einstein Trust Layer is a key part of Agentforce

In today’s world, we’re hearing more and more about the power of Artificial Intelligence (AI). But with new technology comes new questions, especially about security and privacy. The Einstein Trust layer, as part of Agentforce, is designed to address these concerns.

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Agentforce – what this really means for Salesforce customers

It is difficult to find many conversations about technology without AI coming up. Many businesses have been tasked with ‘using AI’. However, this can be more challenging for many than they initially thought. At Dreamforce this year, Salesforce announced Agentforce as their answer to the question, ‘How can I use AI in my business?’ Continue reading “Agentforce – what this really means for Salesforce customers”

Salesforce AI: An Overview

Artificial Intelligence (AI) has flooded the tech space in the past year. Chat GPT by OpenAI is the biggest player to shake things up and reach the everyday web user. AI is not new for Salesforce, with Einstein on the scene since 2019, it’s no surprise that Salesforce is ready for a fast-paced evolution of its product offering to align with current demand.

 

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