What is Salesforce Revenue Cloud (RLM)? Salesforce’s new answer to Revenue Management

by Callum Nicholson - November 28, 2024
What is Salesforce Revenue Cloud (RLM)? Salesforce’s new answer to Revenue Management

Salesforce Revenue Cloud, also known as Revenue Lifecycle Management (RLM), is a powerful new tool, built on the core Salesforce platform, designed to help businesses optimise their sales and revenue processes. 

The product focuses on managing all aspects of the revenue lifecycle, from quoting to billing, renewals, and revenue recognition. It’s ideal for companies with complex sales models, such as subscription services, usage-based pricing, and multi-tiered products.

Key Features of Salesforce Revenue Cloud (RLM)

Complete Quote-to-Cash Process

Revenue Cloud simplifies the entire quote-to-cash process. This means sales teams can easily configure, price, and quote (CPQ) complex products, and customers can move through the purchasing journey seamlessly—from initial quote all the way through to invoicing and payment.

Flexible Selling Models

One of the standout features of Salesforce Revenue Cloud is its ability to handle various selling models from quotation through to billing, including:

  • Subscription billing for recurring revenue including evergreen subscriptions.
  • Usage-based billing where customers are charged based on how much they use a product or service.
  • One-time billing for traditional sales.
  • Application of multiple selling models for the same product

Contract Lifecycle Management (CLM)

Revenue Cloud will allow users to generate and manage your contracting all within Salesforce. CLM can be used to create template libraries for contracts and clauses and streamline the processes from Sales to Signature, including red-lining capabilities for Legal.

Nick Clark
Chief Strategy Officer

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Self-Service and Partner Portals

The Headless nature of Revenue Cloud means it is easier than ever to allow Customers and partners to manage their own orders, billing, and renewals.

Revenue Forecasting and Analytics

Revenue Cloud integrates with Salesforce’s powerful analytics tools, giving businesses real-time insights into their revenue streams.

Why Use Salesforce Revenue Cloud?

Revenue Cloud is built to handle the complexity of modern revenue models all within the Salesforce ecosystem. Many companies now deal with a mix of subscriptions, one-time sales, usage-based pricing, and recurring billing. Managing these through disconnected systems can lead to inefficiencies, missed opportunities, and errors in revenue reporting.

By consolidating all aspects of revenue management into one platform, Salesforce Revenue Cloud helps businesses:

  • Improve operational efficiency by automating revenue processes.
  • Reduce errors and compliance risks with automated revenue recognition.
  • Provide accurate, real-time revenue insights and forecasts.
  • Deliver a more personalised and frictionless customer experience.

Ultimately, Salesforce Revenue Cloud empowers businesses to scale their revenue operations with confidence and agility, paving the way for sustained growth.

Get in touch today if you would like to discuss how Revenue Cloud can help you 

Also keep up to date with the product as we release further posts on Revenue Cloud as the product continues to grow, including Revenue Cloud (RLM) vs CPQ and which tool suits you best. 

 

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