What are Soft and Hard Bounces?

Any marketer who has sent an email to a list of prospects has likely seen several individual sends flagged as...

Files in Account Engagement (Pardot)

As with all digital platforms, it is impossible to work in Account Engagement (Pardot) without relying on files. The company...

Spring ‘23 Release for Marketing Cloud Account Engagement

  The Spring ‘23 release seems to have a bit of a running theme around maintenance and technical setup, with...

Manage your Webinar Campaigns with Account Engagement

Integrating your webinar platform with Account Engagement allows webinars to become part of your marketing automation strategy. Lucky for us...

May 2023 Update: Opt Out Sync Behaviour

Based on valued feedback, you can now use the most recently updated field value as a source of truth for...

Define Your Global Marketing Strategy with Account Engagement

In the last few releases, the Account Engagement product team has given us some amazing enterprise-level features for global marketing...

Building bridges: The Pardot API for Marketers

When hearing “API” (application programming interface) crop up, you might think to go straight to your development team and leave...

Use the new Email Builder in Salesforce Engage

In the Spring ‘22  release, a new setting was added for Salesforce Engage. The new setting lets you choose which...

Track Which Marketing Campaigns Are Driving Salesforce Tasks

Salesforce Tasks have been around for quite a long time, acting as a bridge between different teams and team members....

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