Are you looking for ways to boost your sales pipeline and free up your sales representatives’ time? Imagine having a virtual assistant that works around the clock to engage potential customers and qualify leads. That’s precisely what Agentforce SDR (Sales Development Representative) Agents can do for your business.

What are Agentforce SDR Agents?

SDR Agents are autonomous agents built on the Agentforce platform that helps you scale your sales efforts. Think of them as digital team members who focus on the initial outreach to leads, nurturing them until they’re ready to speak with your sales team.

Here’s how it works:

• You assign a lead to the SDR Agent manually or automatically
• The agent sends personalised initial emails to the lead using the information in their record.
• If a lead doesn’t respond, the agent sends a follow-up email.
• When a lead replies with questions, the agent answers based on the information you provided.
• Interested leads are booked into meets with your sales representatives.
• The agent also handles off-topic replies and opt-out requests.

See it in Action

In this video, you’ll see how the agent drafts personalised emails, schedules them for sending and responds to prospect inquiries.

Key Benefits

Many businesses are being asked to do more with less. SDR Agents are designed to help you to:

• Save Time: By handling initial outreach and qualification, SDR Agents free up your sales representatives to focus on building relationships and closing deals.
• Increase Pipeline: Your sales team will be more productive if you allow them to focus on the hotter leads.
• Be available 24/7: The agent can work around the clock, ensuring leads are contacted promptly, regardless of time zone.
• Keep outreach personalised: Emails are customised based on lead data, making the outreach more engaging.

Ready to Learn More?

Discover how Agentforce can transform your sales process by visiting our Agentforce Hub to explore additional content and schedule a call with one of our Agentforce experts.