Salesforce


Whether you are implementing it for the first time, or have been using it for years, we can help you get more out of your Salesforce.

Salesforce Implementations

At Nebula, we realise that no two Salesforce implementations are the same.

We are committed to fully understanding your company and the project in hand. We’ll be with you every step of the way – beginning with our detailed planning and business analysis phase to ensure delivery of the highest standard, with minimal disruption to your day-to-day operations.

Using our bespoke project management tools, we’ll build a project to ensure your key requirements are being met. Whether the project is delivered on-site or remotely; phase delivery or a single push – our philosophy is to work how you like us to work.

Ongoing Support

Your Salesforce implementation is just the beginning and it is important that your Salesforce instance develops with your business.

We’re always on hand to make sure you are maximising the full potential of the platform’s capabilities, and leveraging the most from your investment. Whether you are looking for help with a complex project, bespoke development work or just simply administering the system (e.g. managing users and amending fields/pages); we can tailor a package to suit your needs.

Bespoke Development

Bespoke development is a fantastic way to get Salesforce working in exactly the way you want. This includes...
• Integrating Salesforce with other business applications
• Building complex automated processes
• Creating a tailored user experience

Salesforce Health Check

Our healthchecks delight old and new customers alike.

Much like a car needs a service, over time your Salesforce benefits from a check under the bonnet. Whether the application has become misaligned with your business objectives, you’ve had a change in processes, or just bad habits have crept into the day-to-day operations, our 6-point check will help you take a step back and review your system against best practices.

If you’d like to book your Salesforce in for a service, or just want to get your hands on some documentation for an internal audit, get in touch with the team today.

Training

At Nebula, we’re often asked for our opinion on the most important element of a successful CRM implementation.

Our answer? User adoption. Without this, all the time and money invested is off to a false start! Our training – provided for thousands of users – is designed to be delivered to small user groups, and gets to the heart of what new users find most challenging. Whether your team needs a refresher or full training, we can design a package to suit your needs.

We also provide more advanced configuration training for Salesforce administrators or power users. Having these skills in-house is invaluable for growing and evolving Salesforce with your business.

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