Agentforce
We help you adopt the latest technology with Agentforce to empower your teams with the power of Artificial Intelligence (AI), transforming every interaction into an opportunity for exceptional customer experiences and growth.
Use Artificial Intelligence in Your Flow of Work
We believe that AI should bring people and processes together, not create more hurdles. As one of the first partners in the UK to implement Agentforce, we take pride in transforming your challenges into AI agents that deliver a measurable impact on your business.
Why use Agentforce?
Rapid Case Resolution
Empower service teams to quickly access all relevant customer information and knowledge base articles, significantly reducing resolution times and boosting customer satisfaction.
Enhanced Productivity
Reduce manual tasks and repetitive workflows across your business. Utilising the power of AI frees up your team from tedious, low-value activities, allowing them to redirect their time and expertise toward more strategic and complex challenges.
Personalised Experiences
Gain a deeper understanding of your customers by combining the data you have on them, their business, and publicly available information. This creates a more comprehensive view of each individual, enabling you to craft highly tailored engagements and experiences throughout their entire customer journey.
Grow without the headcount
Scale your business without expanding your teams. Agentforce AI agents can enhance your team’s productivity and provide 24/7 customer support. This frees up your existing team to focus on more complex, high-value tasks.
Enhance marketing efforts
With natural language tools, you can support your marketing teams enhance their efforts by making it easier to segment and personalise content. This empowers them to deliver highly engaging campaigns that resonate with your audience.
Sales Support
Enable your sales team to concentrate on the most promising leads by utilising AI agents to follow up and maintain engagement. These agents can provide practical advice at every step, helping your team deliver the perfect pitch.
Why businesses trust Nebula
Certifications
CSAT Score
How We Can Help You?
Our team of AI experts help you keep up with the rapid pace of change. We help customers who need help perfecting their AI strategy as well as those who haven’t yet found the right use case.
Tailored Training
We don’t just implement; we empower. Our hands-on training sessions will ensure your teams are confident and proficient in managing Agentforce from day one.
Implementation
From initial setup to fine-tuning your prompts. Our experts ensure that Agentforce is delivering the expected results for you and is being adopted by your teams.
Ideation
We support you in identifying real opportunities and then developing AI agents that drive measurable value, moving beyond simple automation to achieve significant business impact.
Design
To leverage AI capabilities, it is critical to design a solution with an expected outcome. By understanding your challenges, we help design solutions which support real business goals.
Optimise
AI needs to be rigorously tested to ensure it is producing consistent results. We help ensure your AI agents perform at their best with accurate, high-quality results.
Monitor
With the evolving world of AI and consumption-based pricing, we help you navigate this new world and ensure you are getting a return on your investment.
Got Questions? We’ve Got Answers!
Whether you’re curious about features, pricing, or getting started, we’ve got you covered. If you don’t find what you’re looking for, our team is always ready to assist you.
What exactly is Agentforce?
Agentforce is Salesforce’s solution designed to supercharge your CRM using the power of AI.
How long does an Agentforce implementation typically take?
The timeframe can vary depending on the complexity of your requirements. Standard Proof of Concepts will take around 4 weeks.
We don’t have an AI strategy in place. Can Nebula still help us?
AI is moving at a rapid pace, we work with customers to not only build your automation but support the development of your AI strategy based on our experience with other customers.We assist clients in developing their AI strategy, leveraging our experience with other customers, while also building their automation solutions amidst the rapid advancements in AI.
I don’t have the budget for a new platform.
Agentforce is baked into the Salesforce platform and is charged at a consumption model, meaning you can get up and running without additional license costs and only pay for what you use.
How secure is Agentforce?
Agentforce utilises the Einstein Trust Layer, which includes masking sensitive data such as Personally Identifiable Information (PII) before sending to third-party Large Language Models (LLMs). It also has zero data retention, ensuring that none of the input or output data from the LLMs is kept or used for training purposes.
Insights
Find all our recent updates, tips, strategies and hot takes from the Salesforce ecosystem. Written by experts, read by experts.
Book a Consultation
Empowering our customers to succeed is one of our core business values and we really do put customer success at the heart of everything we do. To see how we can help you achieve your business objectives and realise the power of the Salesforce platform, get in touch with our team of experts.
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